We hope that you will love everything you buy from us, however if this is not the case, we promise to refund any item you are unhappy with when you return it to us in a saleable condition within 14 days of the date shown on your dispatch note.
For hygiene reasons, pierced jewellery is non refundable.
Please ensure that lingerie and swimwear items are tried on over your own underwear. In the interest of hygiene, please do not remove the seal. If this is the case then we can reasonably decline your refund.
When returning items to us, please place your returned goods in their original packaging and do not remove any labels or tags.
Please follow the below process for returning your parcel to us:
Re-pack the item in its original packaging with labels and tags still attached.
Cover your address label with the terrysboutique.co.uk address label found on the bottom right of your delivery note.
Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a certificate of posting.
Keep your certificate of postage safe as you will need this as your proof of return.
The page you are trying to reach contains adult content.
Are you over 18?